ORDERING/PAYMENTS


PLACE ORDERS & PAY ONLINE

Our E-Commerce Service Makes It Easy To Find and Order The Parts & Products You Want, When You Place Your Order Online Our System Will Automatically Work As Quickly As Possible To Get Your Order To You In A Reasonable Time

Our Online Payment System Is Safe and Secure and Accepts Visa, Mastercard, Discover, AMEX and Paypal


TELEPHONE, FAX, E-MAIL, POSTAL MAIL ORDERS

Phone: 570-429-0678

Fax: 570-429-0141

E-Mail: parts@mattocycle.com

Postal Mail:

Matto Cycle (Order Entry Dept.)

634 Port Carbon Saint Clair Hwy.

Pottsville, PA 17901


SALES TAXES

All Orders Shipped To A Pennsylvania Address Will Incur A 6% Charge In Accordance To State Law 


PARTS/PRODUCT AVAILABILITY & FULFILLMENT

We Make A Very Strong Effort To Keep A Very Good Inventory of Gas Gas Parts & Products On Hand, But Due To Space Limitations We Cannot Keep Every Single Part On Hand, If The Order Contains Items Not Immediately Available In Our Stock We Place The Order On "Processing" Mode, You Should Receive An Email That Your Order Is "Processing" We Will Wait To Receive Inventory From The Manufacturer/Supplier Which Typically Takes 2-4 Business Days, We Will Then Ship The Order When All Items Are Available. For Back-Orders and Special Orders From The Gas Gas Factory Please Read Below


BACK-ORDERS/SPECIAL ORDERS

If You Receive An Email Confirmation That One or More of Your Items Has Been Placed On Back-Order, This Means That The Part Is Currently Not Available In Our Stock or Gas Gas North Americas Stock, It Will Be Sourced From The Main Gas Gas Factory In Spain and Can Take A Number of Weeks To Arrive



DELIVERY


SHIPPING

We Ship US Orders $99 and Over For FREE, If Your Order Is Under $99 There Will Be A Shipping Fee of $7 That Will Be Applied To Your Order. 


ADDITIONAL HANDLING CHARGE

Some Orders Will Have An Additional Handling Fee Due To Packages Weight, Size or Destination, If This Applies To Your Order We Will Contact To Notify You of The Fee Before Charging You


INTERNATIONAL

Orders Shipping To Canada Will Have A Shipping Fee of $25, Orders Shipping To Other Countries By Standard Mail Will Have A $50 Shipping Fee, Orders Shipping To Other Countries By Express Mail Will Have A $100 Shipping Fee



RETURNS

Please Contact Us With Any Returns You May Have



FILL OUT THE CONTACT FORM BELOW IF YOU HAVE ANY ADDITIONAL QUESTIONS